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Owner Section
Owner help
General information on the MediaVacationRentals network
What is the MediaVacationRentals network?
What is AKENA Technologies?
Does MediaVacationRentals list all types of rental properties (beach, ski, countryside, etc.)?
Why does my listing appear on several different web sites?
Creating and managing an owner account
How do I create an owner account?
How do I change my contact information (e.g., phone number, e-mail address, etc.)?
I lost my username and/or my password...
Creating and managing your listing(s)
What are the conditions for listing a rental property on MediaVacationRentals?
How do I create a listing?
Can I advertise several different properties in one listing?
Can I create multiple listings using one single owner account?
How can I modify/edit my listing?
I've just created a listing but it is not visible on any of the sites. Why is this?
Free trial listing
What is the difference between a free trial listing and a paid listing?
How long is a free trial listing valid for?
How many free trial listings am I entitled to?
I have successfully created a free trial listing but I've been asked to pay before it will be published!
Can I create several free listings, either simultaneously or in succession?
What happens when my free trial listing expires?
Publishing your listing(s)
I have successfully created a listing. When will it be published?
For my property to appear on all MediaVacationRentals websites, do I need to create a listing for each site?
What happens when my listing expires?
How is the ranking of listings determined? In what order do they appear?
How many web sites will my listing be published on?
Guest comments
What appears in the Guests'Comments section?
How to invite my vacationers to leave a comment in my listing?
What happens if a guest submits a positive comment? And what happens if the comment is negative?
Can a comment be submitted for any type of listing?
Are all guests' comments (positive or negative) screened by MediaVacationRentals?
How does MediaVacationRentals deal with "fake" comments?
How can I view the comments submitted by my guests?
Will I be notified when a guest submits a new comment?
Managing your photos
Are there any size or format restrictions for photos added to my listing?
How do I add photos to my listing?
Can MediaVacationRentals insert my photos for me?
How do I replace a photo in my listing with a different/updated photo?
What is "JPEG format"?
How can I reduce the size of my image files before inserting them into my listing?
How do I replace the main photo in my listing?
Mapping your property
What is the "Map Your Property" option?
What are the advantages of mapping your property?
How do I map my property?
Where do I find the map showing the location of my property?
I can't find the city where my property is located. What should I do?
I can't find the street, avenue, boulevard, etc. of my property. What should I do?
Can I put a map on MY OWN WEBSITE for my property?
Why isn't my property displayed on the full-screen map in the property listing?
Nearby centres of interest
What are the nearby centres of interest?
Why should I localize the nearby centres of interest?
How do I add the centres of interest to my listing?
Managing your availabilities
What are the benefits of keeping my Availability Calendar up-to-date?
How do I update my Availability Calendar?
Can bookings overlap?
How do I activate or deactivate the Availability Calendar?
Can I display my MediaVacationRentals availability calendar on MY PERSONAL WEBSITE?
Translating your listing(s)
May I translate my listing into other languages?
Statistics for your listing(s)
Are the statistics updated in real time?
What exactly do the statistics represent? Are they reliable?
There are no statistics available for the previous month. Is this normal?
Our 'last minute offer' service
What are the benefits for property owners of the "Last-Minute Offers" service?
Can any listing be submitted as a "Last-Minute Offer"?
How much does the "Last-Minute Offers" service cost?
How do I submit a Last-Minute Offer?
How can I edit my "Last-minute offer" listing?
Is my last minute deal sent to the full list of all MediaVacationRentals property rental customers?
Prices and payment
How much does it cost to list a rental?
How do I renew my subscription?
Can you send me an invoice/receipt?
When should I make my payment?
Where can I view a history of my payments?
How can I be sure that MediaVacationRentals has received my payment?
Why are there only annual subscriptions available?
Will I be entitled to a discount if I pay the subscriptions for multiple listings at the same time?
Our Customer Database
Does MediaVacationRentals maintain a database of property-owner's guests?
Classification and ratings (for French property owners only)
What is a rated or labelled property?
What benefits are there to having my property rated?
Are there any disadvantages to having my property rated?
How can I have my property rated?
Vacation renter insurance
Does the MediaVacationRentals site offer insurance for vacation renters?
Is it in the owner's interest to offer vacation renters this type of insurance coverage?
Performance Guarantee
What does the MediaVacationRentals.com Performance Guarantee consist of?
What are the qualifying conditions to benefit from the Performance Guarantee?
Which pages are taken into account?
How long is the guarantee period?
Where can I check the hit statistics for my listing?
How can I enforce the Performance Guarantee?
Can't find the answer to your question on this page?
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MediaVacationRentals
- Vacation Rentals by Owner
Our Vacation Rentals
Owner Section - Free Listing
Renter Section
General information on the MediaVacationRentals network